Public Utilities

Water Business Office Change in Hours:

Your safety and health are important to us. To minimize the risk and spread of COVID-19 to our customers and staff, the Water Business Office is closed for in-person transactions at this time.  If you need to have water service turned on or off, please call 706-613-3481 and press "0" to speak to an operator.  If you need to pay your water bill, we have several options available:  mail, online bank draft, or the dropbox located at 124 E. Hancock Ave.  We apologize for any inconvenience this causes. Please check back for updates and notification of a return to regular business hours. 

Access to running water for hand-washing is vital to slowing the spread of COVID-19.  During this time of uncertainty, the Public Utilities Department is suspending water shut-offs for nonpayment for the next 60 days, effective March 12, 2020.  Residents who have been disconnected for non-payment have had services restored.  In addition, late fees are also suspended for this time period.  

COVID-19 and Your Water Supply

Athens-Clarke County’s drinking water goes through a multi-step treatment process to remove and inactivate bacteria and viruses, including COVID-19.  Your tap water is safe to drink.  For more information regarding your tap water, please view our Frequently Asked Questions.

The Athens-Clarke County Public Utilities Department recognizes clean water is critical to our economy, health, and way of life.  The utility operates as an effective and reliable enterprise, responsibly reinvesting in the infrastructure necessary to provide Athens with quality drinking water and wastewater services in a sustainable manner. 

We have the capacity to treat and deliver 36 million gallons of clean drinking water daily to the Athens area through almost 800 miles of water lines. The utility provides wastewater collection and treatment to approximately 75 percent of the residential population, as well as all industrial and commercial customers.  The sanitary sewer system consists of approximately 500 miles of gravity sewers, one pump station, and three water reclamation facilities.

How can we help you?

Contact Us 

Physical Address
124 E. Hancock Ave
Athens, GA   30601		Bill Payments/Service/Connect & Disconnect
706-613-3500
Hours
Monday - Friday
8:00 am - 5:00 pm		Administration
Phone:  706-613-3470
Fax:  706-613-3476
Directory
Emergency/After Hours
706-613-3481

Advanced Metering Infrastructure

The Advanced Metering Infrastructure (AMI) System installation is complete.  AMI offers new technology to be used with the same meter ACC PUD has used and relied on for years.  The system adds a new meter interface unit (MIU) to the meter, providing the utility with the ability to remotely gather consumption data in real time to provide improved customer service.

Learn about our Advanced Metering Infrastructure.

meter-on-white

We have regular facility tours and conservation workshops. Learn more at Thinkatthesink.com