Our staff is committed to providing safe drinking water for public health, fire protection, and economic prosperity and safely convey and reclaim wastewater in an environmentally responsible way. We run an effective and reliable enterprise responsibly reinvesting in public health and environmental protection infrastructure at a value to our ratepayers.
Water Business Office Adjusted Hours for COVID Response:
The Water Business Office (WBO) is open for in-person transactions, M-F from 9:00 a.m. to 4:00 p.m.The PUD asks customers to wear facemasks inside the building and maintain social distancing. A maximum of ten customers are allowed inside the office and limited to one person per transaction. Read more
Customers feeling sick, experiencing symptoms of COVID-19, or recently exposed to someone with COVID-19 are asked not to visit the WBO. If you need to pay your water bill but have COVID-19 symptoms or concerns, several options are available: online credit card payments, mail, online with an e-check, bill pay through your bank, or one of two drop boxes located at 124 E. Hancock Ave.