What is Innovation? Series

Slide1-Terrance Smith

In our first episode of the What is Innovation? Series, meet Terrance Smith, iteam-Mobile Director from City of Mobile, Alabama.  Terrance describes his perspective on failures, creativity, and creating relationships that support psychological safety as important factors for his team's success.  He shares some unique methods for approaching problem solving and using performance data to improve processes.  

Airdate:  August 2020