How do I know if I have a leak?

When you use your email to create your WaterSmart account, you are automatically entered to receive leak alerts unless you opt out of this notification.  An alert indicates an irregularly high water usage, which may have been caused by a leak or other situation, such as a person leaving a sink or hose running.  Leaks are also indicated in orange on the graph when viewing your water use.

WaterSmart offers step-by-step instructions on how to find your leak. If you need further assistance, you may need to call a plumber to help identify the cause of higher than normal usage. 

Show All Answers

1. What is the WaterSmart Software Program?
2. How do I register or log into my WaterSmart Account?
3. What if I forget my WaterSmart Account password?
4. Can I manage multiple WaterSmart Accounts?
5. Can I add someone else to my WaterSmart Account?
6. How can I customize my WaterSmart Account profile?
7. Is my water usage data in real-time?
8. Why can't I see my Hourly Use? Why do I see Real-Time?
9. How do I know if I have a leak?
10. Can I adjust my leak alert notifications?
11. Why am I not getting a daily use notification anymore?
12. What is "Unplanned Water Use" notifications?
13. How am I being compared to other households?
14. How is the number of occupants per household estimated?
15. How are Efficient and Average water use calculated?
16. Can I pay my bill online through my WaterSmart Account?
17. May I see my WaterSmart Account in Spanish?