How early am I allowed to arrive at the party?

Unfortunately, we cannot grant access to the birthday party room earlier than the time that it is reserved. For 10am parties, the party hosts must arrive at 10am. For 2pm parties, party hosts must arrive at 2pm. If you arrive early, the room may be locked. We recommend that you tell your guests to arrive 15 – 30 minutes past the hour.

Show All Answers

1. When are birthday parties available?
2. What is the difference between a basic and deluxe party?
3. How do I book a birthday party for my child?
4. How do I upgrade from basic to deluxe?
5. How far in advance should I book my party?
6. How early am I allowed to arrive at the party?
7. What is the schedule of a typical birthday party?
8. What if there is inclement weather?
9. How will the room be set up? Am I allowed to decorate the room?
10. How many people can I invite?
11. How can my guests find the birthday party room?
12. What sort of party favors are provided with the Deluxe Party?
13. Am I allowed to bring food/drink?
14. Who makes the cake?
15. How do I go about ordering an additional cake?
16. I would like to bring games/piñata/music. Is that okay?
17. What animals will be available for presentation?
18. Am I allowed to request certain animals?
19. How do I rate my experience?
20. What am I expected to clean when the party is over?