The amount of assistance is determined by household size, income, and composition.
- For households with a past due amount, the program will pay the entire past-due amount AND provide either a $200 or $300 benefit, depending on the household's income, toward the current water bill.
- For households with no current past-due amount, eligible households can expect to receive either a $200 or $300 benefit, depending on the household's income, toward the current water bill.
Payments can only be issued to the ACC Public Utilities Department (PUD) as credit towards the associated water account. Payments cannot be made to individuals or households.
Households can apply only once per program year, which ends June 30, 2022. If funds remain in LIHWAP on July 1, 2022, the program will continue and households can again request water bill-pay assistance.
The PUD does not determine eligibility or the amount of assistance provided, set appointments for completing applications, or process applications. While applying for assistance, please continue to pay your bill and/or make a payment arrangement with our customer support representatives. An appointment with Action, Inc. for water assistance or a completed application does not guarantee processing or payment.