How do I qualify for LIHWAP?

These funds will only be distributed to eligible customers that receive water services through public pipelines from a vendor (ACC Public Utilities Department) that has signed an agreement to participate in LIHWAP.  The Athens-Clarke County Mayor & Commissioners signed a participation agreement in November 2021 to quickly provide this bill-pay assistance opportunity to our residents.

  • Have a total gross income at or below 60% of the State Median Income Guidelines for Georgia
  • Be responsible for paying the cost of water for the household or be able to verify a water burden
  • Be a US citizen or lawfully admitted immigrant

If you are determined ineligible, you will receive notification and documentation regarding the reason for denial.  

The PUD does not determine eligibility or the amount of assistance provided, set appointments for completing applications, or process applications.   Please contact Action, Inc. if you have questions regarding ineligibility.  

Show All Answers

1. What is the Low-Income Household Water Assistance Program?
2. How do I qualify for LIHWAP?
3. How do I apply for LIHWAP?
4. Can I apply for LIHWAP through the ACC Public Utilities Department or Water Business Office?
5. When can I apply for LIHWAP assistance?
6. What do I need to bring to my appointment with Action, Inc. to apply for assistance?
7. How much monetary assistance can I receive?
8. How long will it take to receive my benefits if I'm eligible?
9. How often can I apply for assistance from LIHWAP?
10. Can LIHWAP help with my energy bill?