Access to running water for handwashing is vital to slowing the spread of COVID-19. To curtail the transmission of the virus, the PUD suspended water shut-offs for non-payment for 60 days, effective March 13, 2020. Residents who had been disconnected for non-payment had services restored. The PUD extended the grace period, but this ends Monday, August 31, 2020, when disconnects will resume. The PUD understands financial hardships for many are enduring. Customers with delinquent accounts are encouraged to contact the Water Business Office and make payment arrangements to pay the overdue balance. For questions regarding water shut-off, please call 706-613-3500. Please note that unpaid balances and new charges for water consumption accrued on the delinquent accounts.