FAQs • Athens-Clarke County, GA • CivicEngage

Who do I call about a drainage problem?

Who you contact depends on where the drainage issue is located:

For flooding due to construction, your first contact should be the Transportation and Public Works Department / Land Development 706-613-3440, Ext 6719.
For flooding in the right of way, your first contact should be the Transportation and Public Works / Streets & Drainage Division at 706-613-3465
For flooding outside the right of way, your first contact should be the Transportation and Public Works / Stormwater Division at 706-613-3440, Ext 6701.
For water quality issues regarding streams, creeks, etc. your first contact should be the Transportation and Public Works / Stormwater Division at 706-613-3440, Ext 6701.
If you are unsure whether the drainage issue is inside or outside of the right of way, contact the Transportation and Public Works at 706-613-3440, Ext. 6701, and we will be able to properly direct your call.

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Transportation & Public Works

1. Where do I get a driveway or parking permit?: Get your driveway or parking permit right here at the Transportation and Public Works Department. Please call us at 706-613-3440 or visit the Forms and Documents Page to make sure you have what you need to apply for your permit. You can apply on-line or in person at our office located at 120 W. Dougherty St.
Driveway Permit

2. Who do I call to report a pothole?: Call the Athens-Clarke County Streets and Drainage Division at 706-613-3465 for potholes on a public street. We will issue a work order and go out to fix the problem as soon as possible. If the pothole is on a privately owned street or parking lot, contact the property owner or property management company to have it repaired.
Roadway Maintenance & Improvements

3. Am I allowed to put a dumpster in the street right of way?: Athens-Clarke County does not allow the placement of dumpsters or "Pods" in the public right of way. If the property is in the downtown district, call the Downtown Parking Authority to inquire about renting parking spaces, 706-613-7978.

4. Under what circumstances do I need a Right-of-Way Encroachment Permit?: Any time that you are working within the ACC right of way. If you need to work within the right of way, please fill out a permit application, submit a drawing of proposed work within the right of way as well as the $115.00 permitting fee (cash, check or credit card).
Permit Application

5. How can I determine the location of the right-of-way on a given roadway?: Our office has a listing of the right of ways for each street within Athens Clarke County; however, for your particular address ,a survey or recorded deed documents are the most accurate.

6. Does Athens-Clarke County pick up dead animals?: Yes, Athens-Clarke County does pick up dead animals in the street or on the right of way. If the animal is not in the street or on the right of way, it is the citizen's responsibility. For dead animals in the right of way in the Urban Service District (inside the former Athens City limits) contact the Solid Waste Department at 706-613-3501. For dead animals in the right of way in the Rural Service District (outside the former Athens City limits) contact the Streets & Drainage Division at 706-613-3465.
Dead animals that are located on a State Highway in Athens-Clarke County will be picked up by the Georgia Department of Transportation, please contact them at 706-583-2644.

7. Who do I call about a tree that has fallen across my street?: To report a tree blocking part or all of a street during normal working hours (Monday - Friday 7:30 AM to 4:30 PM excluding holidays), please call the Landscape Management Division at 706-613-3561. After hours please call the Athens-Clarke County Police Department at 706-546-5900.

Who you contact depends on where the drainage issue is located:

For flooding due to construction, your first contact should be the Transportation and Public Works Department / Land Development 706-613-3440, Ext 6719.
For flooding in the right of way, your first contact should be the Transportation and Public Works / Streets & Drainage Division at 706-613-3465
For flooding outside the right of way, your first contact should be the Transportation and Public Works / Stormwater Division at 706-613-3440, Ext 6701.
For water quality issues regarding streams, creeks, etc. your first contact should be the Transportation and Public Works / Stormwater Division at 706-613-3440, Ext 6701.
If you are unsure whether the drainage issue is inside or outside of the right of way, contact the Transportation and Public Works at 706-613-3440, Ext. 6701, and we will be able to properly direct your call.

9. Does Athens-Clarke County clean out driveway pipes?: No. Driveways and the drainage pipes under them are the property owner's responsibility to maintain and clean. For questions about driveway and driveway pipe maintenance, call the Streets & Drainage Division at 706-613-3465.

10. How do I report a persistent safety issue on a non-residential roadway?: If you notice an issue on a non-residential road causing safety concerns for vehicles, pedestrians, or bicyclists, you can contact the Vision Zero Specialist (shirelle.hallum@accgov.com). When staff receives a notice about a safety concern from citizens, ACC staff or Commissioners, a Road Safety Audit is scheduled where staff from various departments conduct a field review. During this review, staff walks the area in question to look for issues such as site distance, vehicle speed, trip hazards or poor storm drainage then makes recommendations to the appropriate ACC department/division to remedy the problem.