Canceling Water Services When ending service, it is the account holder's responsibility to contact the ACC Water Business Office to terminate service. The account holder remains responsible for all water use at the above premises while the account remains under the same name, even if the account holder no longer resides at the property.
If you have opened a Click2Gov account for paying your water bill, you can save yourself a trip to our office by submitting an online request to terminate your water service. Upon receiving the request, the Water Business Office will contact you and verify account ownership. A 48-hour notice and forwarding address are required to stop service.
To stop utility service by phone, please call the Water Business Office at (706) 613-3500, Monday through Friday from 8:00 a.m. to 5:00 p.m. A 48-hour notice and forwarding address are required to stop service.
After an account has been closed, a final bill is mailed within ten days.