Pay Your Water Bill
Water Business Office Temporarily Operating with Reduced Hours
Your safety and health are important to us. To minimize the risk and spread of COVID-19 to our customers and staff, the Water Business Office is open with reduced hours to allow time for sanitizing the lobby. Please visit us M-F, 9:00 AM - 4:00 PM.
You may also pay your water bill using the following methods: mail, online with an e-check, bill pay through your bank, or visit one of our two drop boxes at 124 E. Hancock Ave.
If you need to have water service turned on/off or have a water service emergency, please call 706-613-3481 and press "0" to speak to an operator. Please check back for updates and notification of a return to regular business hours. We appreciate your understanding as Athens pulls together to protect our community.
Pay your bill online using a credit or debit card, see payments in real-time, and set bill reminders& autopay.
- Create your WaterSmart account.
- Click on the "Pay Bill" tab.
- You will be directed to another site where, for added security, you will be prompted to again create an account.
- Please have your account number available. This is found on your bill or on the WaterSmart website.
- Customers must have received one bill before being eligible to create an account to pay online.
By Bank Draft
To pay your bill by bank draft, please print the Bank Draft Application. Bring the completed form and a voided check to 124 E. Hancock Ave. Payments will be automatically deducted from your checking account by the due date on your bill. For more information about this service, please contact the Water Business Office at (706) 613-3500.
To pay your bill by mail, please use the payment stub and mailing envelope provided in your bill. Checks and money orders can be made out to ACC WBO and mailed to:
The Unified Government of Athens Clarke County
Public Utilities Water Business Office
PO Box 16869
Atlanta, GA 30321-0869
To pay your bill in person, please bring your cash, check, credit/debit card, or money order, made out to ACC WBO, to:
ACC PUD Water Business Office
124 E. Hancock Ave
Athens, GA 30601
Office hours are currently 9:00 a.m. to 4:00 p.m., Mon-Fri. Drop-off boxes available for after hours.
We accept credit card payments in office only: