Public Utilities Department

A big THANK YOU to all who voted for Cedar Creek Water Reclamation Facility for the Engaging Local Government Leaders Knope Award. Unfortunately, we did not collect enough votes to take down the water tank. From an original pool of 85 nominations, we battled to the final two in the Championship bracket. Our community came together to share posts, contact family & friends, eat waffles, research water bears, meet Li'l Sheepastian, learn about water reclamation, and vote for our essential water services. We caught up with old friends & made new acquaintances, all dependent on water and reminding us we can make the world a smaller place when we come together. That is a win in our book.

Our staff is committed to providing safe drinking water for public health, fire protection, and economic prosperity and safely convey and reclaim wastewater in an environmentally responsible way.  We run an effective and reliable enterprise responsibly reinvesting in public health and environmental protection infrastructure at a value to our ratepayers.  

Water Business Office Adjusted Hours for COVID Response:

The Water Business Office (WBO) is open for in-person transactions, M-F from 9:00 a.m. to 4:00 p.m.  The PUD asks customers to wear face coverings inside the building and maintain social distancing.  A maximum of ten customers are allowed inside the office and limited to one person per transaction.  Read more

Customers feeling sick, experiencing symptoms of COVID-19, or recently exposed to someone with COVID-19 are asked not to visit the WBO.  If you need to pay your water bill but have COVID-19 symptoms or concerns, several options are available: online credit card payments, mail, online with an e-check, bill pay through your bank, or one of two drop boxes located at 124 E. Hancock Ave. 

Contact Us

Physical Address
124 E. Hancock Ave
Athens, GA   30601
Bill Payments/Service/Connect & Disconnect
Monday - Friday
8:00 am - 5:00 pm
Phone:  706-613-3470
Fax:  706-613-3476
DirectoryEmergency/After Hours